Question 1

How do I book a stay?

Accepted Answer

Choose your dates, review the details, and complete your booking online.

Question 2

Can I change or cancel my reservation?

Accepted Answer

Cancel 30 days or more before check-in for a full refund. 
For Changes, please reach out via email, text or call 916-240-1722

Question 3

What is included in my stay?

Accepted Answer

We provide the essentials to get your stay started, for the number of guests on your reservation. 
• Bed linens and bath towels
• Pool towels based on the number of registered guests
• Shampoo, conditioner, body soap, face soap, and makeup wipes
• A starter supply of toilet paper and paper towels
• Dish soap, dishwasher pods and a kitchen sponge
• Basic cookware, dishes, glasses and utensils
• Basic spices and cooking oil
• Laundry detergent
• Coffee maker and basic coffee supplies
• Wi-Fi and access to the cabin’s games and entertainment

Question 4

What should we bring that we would not think of?

Accepted Answer

• Swimsuits and goggles
• Coast Guard-approved life jackets or puddle jumpers for young swimmers
• Sunscreen
• Personal toiletries and medications
• Groceries, snacks and drinks
• Coffee or specialty items your family prefers
• Extra paper products, detergent or dishwasher pods for longer stays
• Comfortable shoes and weather-appropriate clothing

Question 5

Can we book both cabins together?

Accepted Answer

Yes. Next Play Clubhouse and Need for Speed are right next door to each other. You can select the DOUBLE CABINS property and select your dates. The availably is automatically updated to show if both Cabins are available for the dates you select.

Question 6

How many guests can stay?

Accepted Answer

Next Play Clubhouse sleeps up to 16, and Need for Speed sleeps up to 23. Together, the two cabins sleep up to 39 guests.

Question 7

Is the backyard only for this cabin or is it part of the public resort?

Accepted Answer

Yes it is true, we have our very own private backyard for each cabin. If you book both, there is gate than can be opened to allow access between the two backyards.
Each cabin has its own fenced backyard reserved for your group. 
At both properties you can grill , play cornhole on the turf, and end the night around the fire pit under the string lights. It’s one of our favorite parts of the cabin. And lets not forget the basketball hoop at Next Play Clubhouse, or the Sauna at Need For Speed.

Question 8

How close is the resort water park?

Accepted Answer

The gate to the Smith Creek Resort water park is about 75 feet away. It’s a shared resort amenity, and access is included for registered guests. Hours and water features vary by season and weather.

Question 9

Does each cabin have its own indoor pool?

Accepted Answer

Yes. Each cabin has a private indoor pool for your group. And both cabins have a in ground, professional basketball hoop for the swimming pool. Our pools are equipped with safety alarms for the safety of our guests.

Question 10

What’s the difference between the two cabins?

Accepted Answer

Next Play Clubhouse is all about game day, with sports décor and a championship game room. Need for Speed is designed for the speed junky, F1 race cars, Top Gun Fighter Jets, Porsche and more world famous racing destinations.

Question 11

How far away is Dollywood?

Accepted Answer

Dollywood is about 6.9 miles away. Plan on a 12–15 minute drive, depending on traffic.

Question 12

What are the hours of the resort area?

Accepted Answer

Peak Season: March–October
• April–August: Daily from 10 AM to 10 PM
• March, September, and October: Sunday–Thursday from 10 AM to 8 PM; Friday and Saturday from 10 AM to 10 PM
• Outdoor water amenities are scheduled to be open and heated.
Holiday Season: November–December
• Friday–Sunday from 10 AM to 8 PM
• Water features may open when Thursday temperatures exceed 60°F and the forecast remains favorable.
• Water features may close during colder weather.
Winter Closure: January 1–February 28
• The waterpark and most seasonal resort amenities are closed.
Open Year-Round
• Pickleball, accessed through the exterior gate
• Mini golf with self-serve putters and balls
• Outdoor movies on Friday and Saturday beginning at 7 PM, plus additional holiday showings when weather permits
Resort hours and amenity availability may change without notice due to weather, maintenance, special events, or other unforeseen circumstances.

FAQ

Frequently asked questions